This Next-gen Application can Only be Built on Cloud Environment making Best of use of Hybrid Data Centers

Tarun Bali, Head IT, The Body Shop

Companies in every segment local or global are challenged with growing operational complexity. The internal procedure, varied businesses verticals and assorted skilled employee base are further adding complications. Intensifying performance pressure on enterprise due to increased competition, accelerated the velocity of transformation, and the bigger probability of disruption against our best-laid strategies and expectations are putting pressure on suppliers, manufacturers, and retailers to place technology on the front foot.

"This next-gen application can only be built on cloud environment making best of use of hybrid data centers"

Sadly ongoing technology has exaggerated the pursuit of scalable efficiency and tech dependency. This has weakened individuals mind while at the same time opened up the possibility of broader imagination in collaboration that can help to evoke our losing touch by connecting multiple minds. Tech industry is putting no stone unturned and coming together with their counterparts to develop leading-edge solutions like automation, IOT, M2M, cognitive, VR while most of the tech-consuming industries are still lagging behind in making full use of existing IT infrastructure. The reason behind this disconnect is legacy on-premise applications running in restricted environments. Moreover application architecture, physical infrastructure is not scalable and flexible to support the new digital age of self-service, 24X7 availability anywhere anytime any device usage with live streaming of data built on predictive analysis models. Another disconnect is of CIO’s and CEO’s hypothesis risk of putting financials and secret data on the third party hosted networks. Business controls and success lies in aligning IT, people and process in collaboration where everyone should be open to sharing knowledge proactively focusing on building innovation-based IT support models.

This next-gen application can only be built on cloud environment making best of use of hybrid data centers with integrated multiple applications layers with one ecosystem for all to flourish.

Impact on Enterprise productivity:

Information capabilities can help in reorganizing people structure by reducing redundancy andunnecessary layers in organization hierarchies making process streamline, fast and improved. IT allows better communications, transparent working culture and good governance of KPI’s with predictive corrections in roles in line employee capabilities &changing business scenario.Technology is touching every portion of enterprise and already helping industries through process automation, robotics, virtual & augmented realities, RFID's, GSP in product manufacturing to inventory management, logistics , retailing and after-sales service. Big data is helping companies in improving the external relationship with B2C & B2B customer segment using just in time pattern recognition offering customized & relevant products. Further social engineering is being used for content search across channels in reading & predicting buying behaviors. IT can help the enterprise to move from product oriented industry to product & service-oriented enterprise. In Manufacturing, using sensors and IoT devices, machine down time can be predicted in advance and maintenance can be scheduled in time to avoid any production loss. In corporate office, IT tools like office suite, collaboration apps, web conferencing help employee remain informed, productive, efficient and happy and subsequently will make end customer happy. Dearth of technology tools always lead to errors, low productivity and employee dissatisfaction.

Process Efficiency& Cost Reduction:

Productivity with efficiency is the crux of a successful enterprise. Imperfection, weakness and mistakes are human nature which can be reduced using process automation. Right application, easy to use graphical interface with mobility enable easy access to resources, contents under collaborated ecosystem will empower employees to remain efficient and perfect in their task. Using IT tools for continuous online training, a company can improve people’s performance and understanding of the business and customers. Technology helps in creating a shared culture where people work together, learn from mistakes and leverage the expertise of fellow employees using recorded incidents service for one goal to satisfy the end customers.

Process automation can reduce and optimize people resources to achieve the same desired business results that may require more people to manage the same task in silos or manual.

Workforce suite of applications can streamline the business tasks while reducing the resolution time of internal & external escalations while at the same time converting physical processes into electronic one maintaining paperless office. This can further reduce paper consumption and save substantial cost & the green environment.

Merchandising planning tools complemented with transport fleet management system can help to achieve top line and bottom line by effectively and accurately making production schedules, stock deliveries of products in time which saves inventory holding cost where as non planned manual planning will always lead to late deliveries resulted in heavy markdowns and margin loss. Integrated applications always eliminate the wastage of money, time delays, extra resource consumption and redundant processes as compared to silos.

Cloud to come for rescue:

With the advent of new technologies, the business stakeholder must become aware and vigilant of every change in the technology. Business can achieve competitive advantage, business gain and customer satisfaction with the use of relevant technology.

Cloud and hybrid cloud is best answers to 24X7 availability, flexibility, scalability & efficiency that are relevant to current technology trends and customer-centric application demands. Centralized controls, virtualization, Disaster recovery and clustering of CPU’s can never be achieved in-house that too within optimal cost. With pay as you go subscription model, we can reduce the CapEx investment while will be paying as per the consumption of resources. VPS, data encryption and API’s key help to keep enterprise data secure and integrated.